TikivioWho can submit a product request?
Organisation administrators, from Product requests (/o/<your-organisation>/demandes-produit). A product request is about Tikivio itself: it is not a support request from your end customers.
What to include
- The type: Bug fix, Improvement or Other;
- a title and description, the context, steps to reproduce, the expected and the observed result;
- your acceptance criteria and a suggested priority (for information only);
- attachments if useful (screenshots, examples).
Follow-up
Each request moves through statuses your organisation can see: To review, Details requested, Accepted, Planned, In progress, To validate, Delivered or Declined. You are notified of each change and can answer the operator’s questions.
An accepted request is not a promise of delivery or of a date: the operator sets the priorities.